Key & immobiliser diagnostics

Car won't start and you don't know why? We find the real fault

Key not detected, immobiliser light flashing, lock or ignition faults. We read the car's systems with professional tools, so you only pay to fix what's actually broken.

from £100

When a car won't start, guessing is expensive. A new key, a new ignition or a new module won't help if the fault is somewhere else. Our diagnostics read the car's security systems and tell you exactly what's wrong before anything is replaced.

What we check

  • Keys: is the chip being read, is the remote working, is the key still programmed?
  • Immobiliser: does the car recognise the key? Are there stored fault codes?
  • Ignition, EIS and ESL: switch, electronic ignition and steering lock faults
  • Body and engine modules: the units that manage the key and starting, such as the BCM and the ECU
Diagnostic tablet connected to a Mercedes G-Class
Diagnostics on a Mercedes G-Class 2016 with a professional diagnostic tablet.

Typical problems we diagnose

  • "Key not detected" or "key not recognised" messages
  • Immobiliser or key light flashing on the dash
  • Car cranks but won't fire, or starts and cuts out
  • Remote stopped locking the doors
  • Faults that come and go

Sometimes the fault is deep in the car's electronics. On a 2018 Ford Transit, for example, diagnostics led us to a faulty body control module (BCM), which we replaced and programmed on site.

What happens next

Once we know the fault, we tell you what it is and what the repair costs. In most cases we can fix it at the same visit: a new or reprogrammed key, an ignition repair, an EIS or ESL repair, or a module programmed to the car.

Where we work

South London and Surrey, 24/7: Croydon, Sutton, Kingston, Wimbledon, Streatham, Lewisham, Epsom, Redhill and Reigate, and the areas around them (SE, SM, CR, SW, KT and RH postcodes).

Frequently asked questions

Why pay for diagnostics?

Because replacing the wrong part costs more. Diagnostics tell us whether the fault is the key, the immobiliser, the ignition or a module, so you pay only for the repair you actually need.

Can you diagnose the car where it's parked?

Yes. We bring professional diagnostic equipment to the car: home, work or roadside.

Do you only diagnose key and lock faults?

We focus on keys, immobilisers, ignitions and steering locks: the systems that decide whether the car starts. For engine or gearbox faults, a garage is the right place.

Can you fix the fault at the same visit?

In most cases, yes. If a part has to be ordered, we tell you how long it takes and the price before we go ahead.

Stuck right now? We'll come to you.

Call for the quickest answer, or WhatsApp your reg and postcode.

Talk to Ion, not a call centreTap and tell me what happened — I reply on WhatsApp.— Ion